PRIVACY POLICY 2025
Privacy and Cookies Policy
Privacy
The Mill Tye Gallery is committed to respecting your privacy and the privacy of every visitor to our website, customers, or individuals signing up for our services. The information we collect about you will be used to provide the required services and enable us to improve how we interact with you as an organisation.
Should you have a question about the data we store, our contact details are:
Mill Tye Gallery and Arts Centre
3 Cornard Mills, Mill Tye, Great Cornard, Sudbury, Suffolk, CO10 0GW
Email: milltye@icloud.com
Telephone: 01787 376796
The information we collect about you will only be used lawfully in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 (DPA 2018). All data is retained exclusively within the United Kingdom or transferred only to countries where an "adequacy decision" or equivalent certification has been confirmed under UK GDPR. This information will not be disclosed to anyone outside the Mill Tye Gallery or its associated companies without your prior consent, except where required by law.
We strive to keep the information we hold accurate and up to date. You have the right to:
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Access the personal data we hold about you.
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Request correction of inaccurate or incomplete information.
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Request erasure of your data (subject to legal obligations).
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Restrict processing of your data.
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Object to processing based on legitimate interests or for direct marketing purposes.
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Request data portability.
To exercise these rights, please contact us at milltye@icloud.com.
Information We Collect
The type of information that we collect from you includes:
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Your name
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Address
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Telephone number(s)
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Email address
We may obtain your personal data from the following sources:
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You (e.g., via the contact form on our website or through direct communication with us).
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Purchases made on our iZettle system.
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Conversations in the gallery or over the telephone.
In further dealings with you, we may extend this information to include details such as your subscriptions, records of conversations and agreements, and payment transactions.
Providing this information is voluntary. However, we require the above information to effectively provide our services and interact with you as a customer.
Legal Basis for Processing
We process your data under the following legal bases:
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Consent: For activities such as sending marketing emails.
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Performance of a Contract: To fulfil orders and provide services you request.
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Compliance with a Legal Obligation: To meet our legal and regulatory obligations.
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Legitimate Interests: To improve our services and operate effectively as a business.
You have the right to withdraw consent at any time by contacting us at milltye@icloud.com
Data Retention
Unless otherwise required by law, your data will be stored for a period of three years after our last interaction with you, after which it will be securely deleted.
Marketing Communications
We may periodically send you emails to update you on our services. You have the right to opt out of receiving such communications at any time by contacting us at milltye@icloud.com.
Protection of Personal Information
We take precautions, including administrative, technical, and physical measures, to safeguard your data against loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.
We use industry-standard security measures, such as encryption, firewalls, and SSL, to protect your data. Our internal systems have been designed to protect your information from unauthorised access.
Cookies Policy
This website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us provide a more personalised and efficient service.
Types of Cookies We Use
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Essential Cookies: Necessary for the operation of the website.
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Performance Cookies: Used to analyse how visitors interact with our site (e.g., via Google Analytics).
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Functionality Cookies: Enable enhanced functionality and personalisation.
Google Analytics
We use Google Analytics to collect anonymised data about website usage to help improve our services. Google Analytics only sets first-party cookies, meaning the cookies cannot be accessed by other domains. Detailed information on Google Analytics cookies can be found here.
Managing Cookies
You can manage or disable cookies through your browser settings. For more information on how to control cookies, please visit AboutCookies.org.
Cookie Consent
Our website displays a cookie banner to obtain your explicit consent before non-essential cookies are placed on your device. By continuing to use the site after accepting the banner, you consent to our use of cookies as described.
Complaints
If you have a concern about how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
You can contact the ICO at https://ico.org.uk or by calling 0303 123 1113.
This policy was last updated on 01-01-2025. We may periodically review and update this policy to reflect changes in legal requirements or our practices.