Hannah Turner Owl Mug

Delivery is available throughout the UK.

Each product is produced to order so please allow 14 working days.
Should you require worldwide shipping, please contact us via email, milltye@icloud.com

The Mill Tye Gallery does not accept responsibility for local shipping delays, such as holidays or strike days.

The Mill Tye Gallery is not responsible for any lost, stolen or damaged shipments. The buyer assumes the responsibility of claims made with the shipping carrier.

If you have any special requirements or need to make any changes to an existing order delivery address, please contact the Gallery via email, milltye@icloud.com

If you are not completely satisfied upon receipt of your order or you feel it does not match the specifications laid out on our website, please contact the gallery immediately via email, milltye@icloud.com clearly detailing the following:

• Order reference number
• Your full name
• Daytime contact number
• Details of the product you wish to return
• Photographic evidence of damage or fault
• The reason for the return.

You can return items within 7 days from the receipt of your order. Proof of postage within this time is required to receive your refund. After 14 days we do not accept any returns.

Any items returned to the Mill Tye Gallery must be in their original packaging, in as-new condition with no evidence of damage or use.

The customer will be responsible for shipping costs associated with the return of an order. Items must be sent via registered mail to ensure tracking is available. The Mill Tye Gallery takes no responsibility for deliveries being returned which go missing or are undelivered.

Providing the above conditions are met, a full refund will be issued.

Refunds can only be made to the card or method you made the purchase with. Refunds will be processed with 30 days of receipt of the item(s) returned.